About MTM Solutions, LLC

Keri is an emergency communication professional with over 19 years of experience. Keri strives to enhance the professional development of Native American communities by utilizing the skill sets learned of direct public safety answer point experience, continuing education, and daily application. Keri is the former training coordinator for a combined 9-1-1 dispatch center.

She also instructs at local, state and National level training including law enforcement academies as well as conferences. Keri holds numerous state and national certifications. Keri is the CEO of MTM Solutions LLC providing manage-the-moment training and consulting for the Navajo Police Department and other public safety organizations, specializing in tribal development of E9-1-1 Centers. Keri has been a consultant for the Navajo Police Department for 6+ years after being deeply moved by the dedication of her peers within that community. Keri quickly realized that the men and women serving the Navajo Nation community in the dispatch centers were no different from her. The only dividing factor was the lack of technology and training they had received. These were things she had taken for granted since she began her career as a 9-1-1 dispatcher/call taker in 2004. Keri began to brainstorm about ways to bring the knowledge she had gained over the course of her career to these amazing individuals. Building leaders within the Navajo Police Telecommunications Officials, so that they can drive change in their own communities has been her highest priority. Keri has led the MTM team on many projects with the Navajo Police Department including the most recent Navajo PSAP Consolidation Feasibility Study.

Sandra Davison spent over 31 years as an emergency communication professional with the 2nd largest consolidated PSAP in the State of New Mexico. At an early age, Sandra knew she wanted to serve her community, and what started as her first job out of high school, turned into a lifelong passion and rewarding career. She grew, along with the small 2 position dispatch room she started in, to become the Operations Manager of a state of the art 18 position Regional Communications Center. Today that center provides dispatch services for 10 law enforcement agencies, 4 full-time staffed Fire/EMS agencies and 15 volunteer fire districts. Sandra has extensive experience in all facets of 9-1-1 PSAP operations and administration. She served as an integral and trusted resource within her organization developing Department Standard Operating Procedures, managing expansion/construction projects, equipment replacements and upgrades, negotiating contracts with vendors, maintaining CAD Geo Files, and many other critical functions. She has been a career long member of both primary emergency communications’ professional organizations, APCO and NENA. She was privileged to serve her fellow professionals in several board positions within these organizations, at both the state and national level. Whether organizing state conferences, working with the New Mexico State Legislature, or teaching local high school students about the importance of public safety careers, Sandra attacked each new challenge with abundant energy and infectious enthusiasm. Sandra’s passion for 9-1-1 and community service still drives her today, as she willingly shares her knowledge and experience with developing agencies striving to serve their own communities. Sandra has been consulting with MTM developing Enhanced 9-1-1 PSAPs over the past 3 years. Sandra is honored to be able to work alongside the Navajo Police Department and assist in the enhancement of 9-1-1 services for the Navajo Nation.

Helena has been the administrative assistant for MTM Solutions since 2021. Helena provides and coordinates administrative/technical office support; composes public information documents and correspondence for supervisor’s review/signature; prepares selected reports; reviews and checks documents, records and forms for accuracy, completeness and conformance with applicable rules and regulations; establishes and maintains complex manual and automated filing systems; assists in administrative problem solving, project planning and development and execution of stated goals and objectives. Helena assisted the MTM team during the Navajo PSAP Consolidation Feasibility Study.

Monte began his radio communications career in the United States Airforce as a Radio operator. He transitioned into the Public Safety Communications field after his military service. Monte has over 30 years’ experience in communications and management. During his communications career, he was responsible for the growth of the Sandoval County Regional Emergency Communications center. Initially starting with 8 employees and 2 positions, the center grew to a staff of 52 members with 18 positions. Throughout his management career, he worked side by side with staff, always striving to obtain the best equipment and working environment for them. He ensured they received the necessary training to assist them in making good decisions. As a PSAP Director administering the yearly budget and 9-1-1 grant, Monte worked with City, County and Tribal entities to ensure that the center was successful. He consistently strived to provide the 9-1-1 staff with up-to-date equipment and the latest technology. He always involved staff in making scheduling decisions and anything that affected their working conditions. During his tenure, Monte worked with radio vendors to design a functional radio system and negotiated with respect to pricing. Monte went above and beyond in his role as a Public Safety Director. He programmed all portable and mobile radios for the Departments in the consolidated Center so that each agency would realize cost savings. Monte worked with the MTM team and was a co-author of the Navajo PSAP Consolidation Feasibility Study.